National Database and Registration Authority (NADRA) has observed that many people have started using NADRA online system for commercial purposes and have opened up fake website and agencies/bureaus where they process NICOP/POC applications for applicants. These bureaus/agencies are not only charging extra money other than notified fee from applicants but also the complete data of the applicant goes to an unknown agent.
According to NADRA, they have taken the number of steps to create awareness among the applicants. Few are as under:
a. Launching a social media campaign along with ads.
b. Launch of 24/7 online chat service
c. Information dissemination to applicants through card carrier.
d. Launch of NADRA complaint Management system which is an online facility for lodging complaints with a reply time of maximum 24 hours.
The official web address for applying ID Card is: https://id.nadra.gov.pk.
