All posts by PakConsulate LA Admin

Awareness Regarding NADRA Official Website

National Database and Registration Authority (NADRA) has observed that many people have started using NADRA online system for commercial purposes and have opened up fake website and agencies/bureaus where they process NICOP/POC applications for applicants. These bureaus/agencies are not only charging extra money other than notified fee from applicants but also the complete data of the applicant goes to an unknown agent.

According to NADRA, they have taken the number of steps to create awareness among the applicants. Few are as under:

a. Launching a social media campaign along with ads.
b. Launch of 24/7 online chat service
c. Information dissemination to applicants through card carrier.
d. Launch of NADRA complaint Management system which is an online facility for lodging complaints with a reply time of maximum 24 hours.

The official web address for applying ID Card is: https://id.nadra.gov.pk.

NADRA Complaint System

ANNOUNCEMENT

National Database and Registration Authority (NADRA) has placed a very effective and robust Complaint Management System (CMS) for the resolution of the complaints. The system is accessible at https://nadra.gov.pk/complaint/ 

Once the complaint is launched, a complaint ID is assigned, which can be tracked and monitored. The maximum time for the resolution of the complaint is 48 hours with a reply to the applicant.

In case of any emergency or unsatisfactory reply on CMS, following are the contact details of NADRA officer, who deal with NICOP/POC complaints:

                        Mr. Fazal Rehman

                        Tel: +92-51-90392919

                        E-Mail: Fazal.Rehman_03@nadra.gov.pk

Student Liaison Officer

The Consul General of Pakistan, Los Angeles designated Mr. Midhat Khalique as a liaison officer for Universities Student based in the jurisdiction of the Consulate General of Pakistan, Los Angeles.

Pakistani Students Councils’s President, General Secretaries and other important portfolios of students may contact the consulate on the following contact numbers:

Contact Information:

Hello(office) # 310-441-0167 (Personal)# 951-264-6829